Frequently Asked Questions

Tajdeed is a compliance reminder and document management platform designed for businesses in Saudi Arabia. It helps companies track expiry dates of official government documents and stay compliant with Saudi regulations.

In Saudi Arabia, companies must keep their official documents valid at all times. Expired documents may result in: • Fines and penalties • Suspension of government services • Inability to issue invoices (ZATCA compliance) • Freezing of MISA or CR activities • GOSI or Labor system restrictions Key authorities include: • Ministry of Commerce (Commercial Registration – CR) • Zakat, Tax and Customs Authority (VAT & e-invoicing compliance) • Ministry of Human Resources and Social Development (Labor & GOSI compliance) • Ministry of Investment of Saudi Arabia (MISA license) • Saudi Food and Drug Authority (SFDA registrations)

Tajdeed can track: • Commercial Registration (CR) • VAT Certificate • MISA License • Municipality License (Baladiyah) • GOSI Certificate • Chamber of Commerce Membership • SAGIA/MISA Investment License • Civil Defense Certificate • ZATCA e-Invoicing Compliance Status • Vehicle Istimara • Employee Iqama & Passport Expiry • And u can add as many compliance u may need

No. Tajdeed does not directly renew documents. It provides: • Smart reminders • Expiry tracking • Centralized dashboard • Notification alerts • Compliance reporting

Tajdeed sends alerts through: • Email notifications • SMS • WhatsApp • Dashboard alerts • Scheduled reminders (30 / 15 / 7 days before expiry) • Custom notification settings

If a Commercial Registration expires: • Company bank activities may be restricted • Government portals may be blocked • ZATCA filings may be affected • Contracts and tenders may become invalid • Financial penalties may apply Under Ministry of Commerce regulations, CR must be renewed before expiry to avoid penalties.

Tajdeed is designed to align with Saudi data governance requirements. Businesses should ensure compliance with: • Saudi PDPL (Personal Data Protection Law) • ZATCA digital compliance requirements • Cloud hosting regulations if applicable

Tajdeed is ideal for: • SMEs • Logistics companies • Manufacturing firms • Trading companies • Foreign investors in KSA • Companies with multiple branches • PRO service providers

Yes. Tajdeed allows you to: • Add multiple branches • Assign documents per branch • Track expiries centrally • Generate compliance overview reports

Non-renewal can result in: • Fines • Blacklisting • Government portal suspension • Inability to process customs clearance • Labor visa blocks • Contract cancellation For example: Failure to renew VAT or late filing under Zakat, Tax and Customs Authority may result in financial penalties.

Yes. Foreign investors licensed by Ministry of Investment of Saudi Arabia must maintain valid: • Investment License • CR • VAT • GOSI • Municipality permits Tajdeed simplifies compliance tracking for these requirements.

Tajdeed: • Uses secure login authentication • Stores documents securely • Restricts access by user roles • Provides controlled dashboard visibility (Technical security details can be added if available.)

Yes. Since many Saudi government systems operate in Hijri calendar, Tajdeed supports tracking in both Hijri and Gregorian formats.

Yes. Tajdeed provides: • Expiry summary dashboard • Upcoming renewal list • Overdue alerts • Branch-level compliance reports

1. Sign up on Tajdeed 2. Add your company profile 3. Upload document details 4. Set reminder preferences 5. Monitor compliance from your dashboard